Returns & Exchanges
At Tartan Plaid, we want you to love your heritage-inspired apparel, which is why we offer a 30-day return window for all unworn and unwashed items. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship the Package
Drop off your parcel at any authorized carrier location; be sure to keep your tracking receipt to monitor the progress of your return.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.